Privacy Policy

We collect information you provide directly, such as your email address, username, wallet address, verification details, support requests, and any other information you choose to share with us.

We also collect operational data such as login events, device and browser metadata, transaction history, funding activity, balances, market interactions, and technical logs needed to keep the service reliable and secure.

We use personal and transactional information to create and protect your account, send verification codes, authenticate access, process deposits and withdrawals, operate trading features, prevent abuse, investigate incidents, and comply with legal obligations.

We may also use aggregated or de-identified information to improve platform performance, product design, fraud monitoring, and internal reporting.

When you connect a wallet or fund an account, we may process wallet addresses, custody identifiers, balance movements, blockchain transaction hashes, and related compliance or security metadata. This information helps us reconcile assets, investigate mismatches, and apply withdrawal and custody controls.

Verification codes and similar security credentials are used only for authentication and account protection. They are handled as sensitive data and should not be shared with anyone.

We may share information with infrastructure, analytics, custody, communications, security, and compliance providers that support operation of Yoracle. These providers may include email delivery services, cloud hosting providers, wallet or custody vendors, and monitoring tools.

We may also disclose information when required by law, regulation, legal process, sanctions screening, fraud investigation, or to protect users, our platform, or the public.

We use cookies, tokens, and similar technical signals to keep you signed in, remember preferences, secure sessions, measure performance, and understand how users navigate the platform.

You can control some browser-side storage through your browser settings, but disabling core cookies may affect authentication and account functionality.

We retain information for as long as needed to provide the service, maintain security records, satisfy legal obligations, resolve disputes, and enforce our terms. Retention periods may differ depending on the kind of data and the legal or operational reason for keeping it.

We use administrative, technical, and organizational safeguards designed to protect personal data. No system is perfectly secure, so you should also take steps to secure your email, devices, and wallets.

You may be able to update certain profile information, disconnect wallets, or stop using the service at any time. Depending on your jurisdiction, you may also have rights to request access, correction, deletion, or restriction of certain personal information.

Some records may need to be retained even after an account is closed when required for security, financial recordkeeping, dispute handling, or compliance purposes.

Questions about this Privacy Policy may be sent to support@xhorizon.space. If we make material changes, we may update this page and use reasonable means to notify users when appropriate.